Returns.
Reasons for return.
There are several reasons why products may be returned to a shop, including:
Customer equipment (such as poor DVD, customer blames the player),
Customer error (they do not read the manual),
Manufacturer error (the manual gives incomplete or inaccurate information),
Change of mind,
Unwanted gift,
Missing parts (such as remote control),
Faulty goods,
Warranty fraud.
Much of the equipment is returned within hours or on the following day, yet
it is not faulty. The customer only needs to say it is faulty, and they get a refund
or a replacement.
What happens to returned goods.
Once a product has been sold to a customer, regardless of reason for return, the
retailer cannot sell it again as new. As the retail chains deal in new products, at
a very low price, they have absolutely no interest in trying to sell the product
in their shop.
Even if the product was sold just an hour back, and is still sealed in a poly bag
in the box, it is of no use to them now. If it is faulty or missing parts, they
cannot return it to the manufacturer.
It is not even worth their time testing it to see if it really is faulty, so they
load the products on pallets and sell them off cheap by the pallet load.
The opportunity to save or make money.
These scrapped goods open up opportunities to save money, or even make money selling
on perfectly good equipment on markets or car-boot sales.
Much of this equipment actually works, and much of that which is faulty can be
fixed for a very small cost. If you are not into the risk of whether they work, then
these products are available ready working and tested at a lower price than the
retailers.
Having spent several weeks researching and looking at this equipment, I hope to
be bringing you some more information:
Specific products,
Specific makes and models,
Reasons for return,
Fault statistics,
Repair statistics.
Having worked on the equipment, I have found it possible to get enough tested or
repaired at minimal cost and make some decent profit.
More to come.
At the present time (February 2008), I am still at a researching the products,
looking at faults and analysing the equipment for the best offers and bargains. More
information will be available on this site as I get time to write the reports.
I will also give contact details for obtaining these retail returns, including those
ready tested and working. I hope to include specific fault issues to help with
repairs and photos of the products.
